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Your Waldo Lens Plan
How does my subscription work?
Can I get a subscription for just one eye?
Can I change the date on my subscription?
Can I change the type of lenses on my subscription?
Am I able to cancel my subscription?
What is your return policy?
Your Contact Lens Prescription
Do I need a prescription to place an order?
Can I purchase contact lenses with my glasses prescription?
What should I do if my prescription changes?
Can Waldo give me a prescription?
How old must I be to order and wear Waldo contact lenses?
Waldo Daily Contact Lenses
What are your lenses made of?
Do the lenses have UV filters?
What is the base curve and diameter of Waldo lenses?
Why does Waldo sell lenses with a single base curve and diameter?
Do you sell lenses for people with astigmatism?
Do you sell multifocal lenses?
Do you sell bi-weekly or monthly lenses?
Can I use eye-drops with my Waldo lenses?
Can I clean my Waldo lenses with water or contact lens solution to store them?
Where are your lenses made?
Do you offer a free trial for Waldo Vitamin, as well as Waldo Original?
Are contacts difficult to insert and remove?
Will it hurt when I put the contact lens on my eye for the first time?
Can I swim with my contact lenses in?
Can I wear my contacts in the shower or bath, or in a sauna or steam room?
Can I wear contact lenses when playing sports?
Where do you ship to?
For shipping to the UK please visit www.hiwaldo.com and for Sweden, se.hiwaldo.com
How long will it take for my trial order to arrive?
|Country||Average Delivery Time (Mon-Fri)
Excluding Public Holidays
|Belgium, France, Germany, Ireland, Luxembourg, Netherlands, Slovenia, Slovakia, Spain||2 - 4 Days|
|Czech Republic, Denmark, Hungary, Poland||3 - 4 Days|
|Austria, Italy, Malta||3 - 5 Days|
|Bulgaria, Cyprus, Estonia, Finland, Greece, Latvia, Lithuania, Portugal, Romania||4 - 5 Days|